Kontab by Solèy Technologies Ltd.
Kontab is designed to help businesses manage their finances with confidence. We take a practical, transparent approach to security, access control, and data handling—focused on protecting your data while keeping the system usable and reliable.
1. How we protect your data
Encryption and infrastructure
- Data is encrypted in transit using industry-standard protocols
- The platform runs on trusted cloud infrastructure providers
- Access to systems is restricted and monitored
Access controls
- Access to customer data is limited based on operational need
- Administrative access is restricted and subject to internal controls
- Sensitive operations are performed through controlled internal tools
Data minimization
- Administrative and analytics systems are designed to expose only the data necessary for their function
- Where possible, aggregated or summarized data is used instead of raw records
2. Administrative access and controls
Kontab includes internal tools used by authorized personnel for:
- system maintenance
- customer support
- troubleshooting
- operational monitoring
To reduce risk:
- Administrative access is restricted and monitored
- Certain high-impact actions (such as overrides or repairs) require confirmation before execution
- Some actions support optional internal notes for accountability
- Operator actions may be recorded through structured logging systems
These controls are designed to support responsible system operation—not unrestricted access.
3. Logging and monitoring
We use structured logging and monitoring to support:
- system security
- operational integrity
- troubleshooting and incident response
This includes:
- logging of certain administrative and system-level actions
- monitoring of system behavior and performance
- detection of unusual or potentially harmful activity
Logging is applied selectively and is not intended to represent a complete record of all system activity.
4. Application controls
Feature and access enforcement
- Access to features is controlled through subscription and entitlement logic
- Seat limits are enforced for user access within each business
- Trial access follows defined system rules
Rate limiting and system protection
- Selected system endpoints are protected using rate limiting and request controls
- These protections help prevent abuse and maintain service reliability
- Behavior may vary depending on system configuration and environment
5. Business data isolation
Kontab is a multi-tenant platform. Access to business data is:
- controlled at the application level
- scoped based on user roles and operational context
- restricted using server-side authorization checks
Administrative views may include aggregated or cross-tenant data for operational purposes, but access is controlled and limited to authorized personnel.
6. Data export and deletion
Data export
- Users can export certain business data from the platform
- Export functionality may be limited to specific datasets or formats
Data deletion
- Deletion requests are handled through controlled workflows
- Some data may be retained where required for legal, regulatory, or operational reasons
7. Aggregated statistical reporting
Kontab may generate aggregated, de-identified statistical insights to support:
- economic analysis
- policy development
- national initiatives
These insights:
- do not identify individual businesses or users
- do not include raw financial records
- are processed to prevent re-identification
We do not provide direct access to customer-level financial data through this process.
8. What this means in practice
We aim to be transparent about how the system works:
- Not all actions in the platform are logged in a complete audit trail
- Internal access exists but is controlled and monitored
- Some protections (such as rate limiting) are applied selectively
- Data is protected through a combination of controls, not a single mechanism
9. Questions or concerns
If you have questions about security, privacy, or how your data is handled, contact:
Solèy Technologies Ltd.
Cas En Bas
Gros Islet
Saint Lucia
Email: support@kontab.net